{"id":14479,"date":"2024-03-13T14:37:30","date_gmt":"2024-03-13T13:37:30","guid":{"rendered":"https:\/\/www.weproc.com\/?page_id=14479"},"modified":"2025-09-08T17:38:56","modified_gmt":"2025-09-08T15:38:56","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www.weproc.com\/en\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14479\" class=\"elementor elementor-14479 elementor-12332\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-67bf219 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67bf219\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e6900e8\" data-id=\"e6900e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-475d518 elementor-widget elementor-widget-heading\" data-id=\"475d518\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_widescreen&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Customer Support<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d1ecfd ui-e-a-animate elementor-widget elementor-widget-highlighted-text\" data-id=\"4d1ecfd\" data-element_type=\"widget\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h1 class=\"ui-e--highlighted-text\">\n            <span class=\"ui-e-headline-text elementor-repeater-item-60e822f\">Customer support: Get answers  <\/span><span class=\"ui-e-headline-text elementor-repeater-item-d01a14c ui-e-headline-color\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\">in less than<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span><span class=\"ui-e-headline-text elementor-repeater-item-ea47eeb ui-e-headline-stroke1\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\">1 hour<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><path d='M15.2,133.3L15.2,133.3c121.9-7.6,244-9.9,366.1-6.8c34.6,0.9,69.1,2.3,103.7,4' \/><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span>        <\/h1>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b60f257 animated-fast elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b60f257\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_widescreen&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><table><tbody><tr data-start=\"403\" data-end=\"651\"><td data-start=\"424\" data-end=\"651\" data-col-size=\"xl\">Do you have a question about your purchase requests? Our experts will answer <span data-start=\"493\" data-end=\"510\"><b>&lt; you 1 working hour<\/b><\/span> via chat, ticket or phone. Enjoy a <span data-start=\"556\" data-end=\"585\"><b>96% satisfaction rate<\/b><\/span> and dedicated support for each stage of your project.  <\/td><\/tr><\/tbody><\/table><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1138ff2 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1138ff2\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Average response time: 20 min<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">100% in-house &amp; French-speaking support<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Knowledge Base - FAQ<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">99.9% SLA<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba0b8c8 e-flex e-con-boxed e-con e-parent\" data-id=\"ba0b8c8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c9a8e4 e-con-full e-flex e-con e-child\" data-id=\"2c9a8e4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab06027 elementor-widget elementor-widget-button\" data-id=\"ab06027\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.weproc.com\/en\/demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af93525 elementor-widget elementor-widget-button\" data-id=\"af93525\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/roi.weproc.com\/calcul\/en\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calculator\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Calculate my ROI<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-71a6bce\" data-id=\"71a6bce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c391ca3 elementor-widget elementor-widget-image\" data-id=\"c391ca3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-support-client-1.svg\" class=\"attachment-large size-large wp-image-24436\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-295f135 e-flex e-con-boxed e-con e-parent\" data-id=\"295f135\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0112b83 elementor-widget elementor-widget-heading\" data-id=\"0112b83\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support and responsiveness: the advantage of a 100% French team<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0700ea5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0700ea5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><tbody><tr data-start=\"253\" data-end=\"424\"><td data-start=\"286\" data-end=\"424\" data-col-size=\"xl\"><em data-start=\"288\" data-end=\"422\">By 2025, <strong>72%<\/strong> of French procurement managers require French-speaking internal support capable of responding in less than two hours.<\/em><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16a9c62 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"16a9c62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because your purchasing processes can&#8217;t wait, our team based in <strong data-start=\"534\" data-end=\"544\">Toulon<\/strong> supports you from Monday to Friday, with an <strong data-start=\"604\" data-end=\"640\">average response time of 20 minutes<\/strong> and a <strong data-start=\"647\" data-end=\"686\">customer satisfaction rate of 96%.<\/strong> Benefit from personalized follow-up and recognized business expertise, without intermediaries. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7aa358 bdt-content-position--left elementor-widget elementor-widget-bdt-fancy-list\" data-id=\"d7aa358\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:420}\" data-widget_type=\"bdt-fancy-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-fancy-list bdt-fancy-list-style-1\">\n\t\t\t<ul class=\"bdt-list bdt-fancy-list-group\" class=\"bdt-fancy-list-icon\">\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<div class=\"bdt-fancy-list-wrap\">\t\t\t\t\t\t<div class=\"bdt-flex flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-content\">\n\t\t\t\t\t\t\t\t<span\t\t\t\t\t\t\t\t\tclass=\"bdt-fancy-list-title\">\n\t\t\t\t\t\t\t\t\tTemps de r\u00e9ponse &lt;\u202f1\u202fh\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<p class=\"bdt-fancy-list-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<div class=\"bdt-fancy-list-wrap\">\t\t\t\t\t\t<div class=\"bdt-flex flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-content\">\n\t\t\t\t\t\t\t\t<span\t\t\t\t\t\t\t\t\tclass=\"bdt-fancy-list-title\">\n\t\t\t\t\t\t\t\t\tSupport 100\u202f% interne &amp; francophone\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<p class=\"bdt-fancy-list-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<div class=\"bdt-fancy-list-wrap\">\t\t\t\t\t\t<div class=\"bdt-flex flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-content\">\n\t\t\t\t\t\t\t\t<span\t\t\t\t\t\t\t\t\tclass=\"bdt-fancy-list-title\">\n\t\t\t\t\t\t\t\t\tChat, ticket &amp; t\u00e9l\u00e9phone illimit\u00e9s\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<p class=\"bdt-fancy-list-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<div class=\"bdt-fancy-list-wrap\">\t\t\t\t\t\t<div class=\"bdt-flex flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-content\">\n\t\t\t\t\t\t\t\t<span\t\t\t\t\t\t\t\t\tclass=\"bdt-fancy-list-title\">\n\t\t\t\t\t\t\t\t\tFormation &amp; onboarding inclus\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<p class=\"bdt-fancy-list-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<div class=\"bdt-fancy-list-wrap\">\t\t\t\t\t\t<div class=\"bdt-flex flex-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-content\">\n\t\t\t\t\t\t\t\t<span\t\t\t\t\t\t\t\t\tclass=\"bdt-fancy-list-title\">\n\t\t\t\t\t\t\t\t\tSuivi CSAT en temps r\u00e9el (96\u202f%)\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<p class=\"bdt-fancy-list-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-fancy-list-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f0f959 e-con-full e-flex e-con e-child\" data-id=\"0f0f959\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5548391 e-con-full e-flex e-con e-child\" data-id=\"5548391\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a1991 elementor-widget elementor-widget-button\" data-id=\"d6a1991\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.weproc.com\/en\/demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63078fc cta-video-demo elementor-widget elementor-widget-button\" data-id=\"63078fc\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-video-clapper\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discover Weproc in video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-86d50d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"86d50d8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a235f63\" data-id=\"a235f63\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-637d3dd elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"637d3dd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-46c76a9\" data-id=\"46c76a9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d7768d elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4d7768d\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">1<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6df357 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b6df357\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">1<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a198de ui-e-left ui-e-align-left ui-e-align-mobile-left ui-e-align-tablet-center elementor-widget elementor-widget-uicore-icon-box\" data-id=\"0a198de\" data-element_type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;left&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;010&quot;,&quot;right&quot;:&quot;010&quot;,&quot;bottom&quot;:&quot;0&quot;,&quot;left&quot;:&quot;010&quot;,&quot;isLinked&quot;:false},&quot;content_padding_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" >\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <img decoding=\"async\" width=\"677\" height=\"444\" src=\"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-1-1.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-1-1.png 677w, https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-1-1-300x197.png 300w, https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-1-1-650x426.png 650w\" sizes=\"(max-width: 677px) 100vw, 677px\" \/>\n                    <\/div>\n                \n                \n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                <div class=\"ui-e-title-wrp\"><h4 class=\"ui-e-title\">Onboarding led by procurement experts<\/h4><\/div>\n                <div class=\"ui-e-description\">\n                    <p>As soon as you sign, a <strong data-start=\"285\" data-end=\"319\">dedicated Customer Success Manager<\/strong> takes charge of your project:  <\/p><ul><li><em data-start=\"357\" data-end=\"367\">Kick-off<\/em> within 48 hours<\/li><li>Customized deployment plan<\/li><li>Interactive training for your teams<br>The goal: to put Weproc into production in <strong data-start=\"510\" data-end=\"524\">\u2264 30 days<\/strong> and guarantee 100% adoption.<\/li><li><strong data-start=\"612\" data-end=\"620\">98%<\/strong> of live projects in less than 6 weeks<\/li><li>Post-launch audit + continuous improvement plan<\/li><\/ul>                <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e4ab355 elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"e4ab355\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-38340d9\" data-id=\"38340d9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75d4975 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"75d4975\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">2<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c9b32a elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1c9b32a\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">2<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5068ac7 ui-e-left ui-e-align-left ui-e-align-mobile-left ui-e-align-tablet-center elementor-widget elementor-widget-uicore-icon-box\" data-id=\"5068ac7\" data-element_type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;left&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;010&quot;,&quot;right&quot;:&quot;010&quot;,&quot;bottom&quot;:&quot;0&quot;,&quot;left&quot;:&quot;010&quot;,&quot;isLinked&quot;:false},&quot;content_padding_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" >\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <img decoding=\"async\" width=\"677\" height=\"444\" src=\"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-2-1-1.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-2-1-1.png 677w, https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-2-1-1-300x197.png 300w, https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-2-1-1-650x426.png 650w\" sizes=\"(max-width: 677px) 100vw, 677px\" \/>\n                    <\/div>\n                \n                \n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                <div class=\"ui-e-title-wrp\"><h4 class=\"ui-e-title\">A 100% modular purchasing platform<\/h4><\/div>\n                <div class=\"ui-e-description\">\n                    <p>Whether you're managing <strong data-start=\"328\" data-end=\"334\">50<\/strong> or <strong data-start=\"338\" data-end=\"347\">5,000<\/strong> requests per month, enable only those modules that<\/p><p>you need: approval circuits, supplier catalogue, ERP integration, etc.  <\/p><p>With a <strong data-start=\"513\" data-end=\"526\">no-code<\/strong> setup and open API, Weproc adjusts to your processes, not the other way around.  <\/p><ul><li><strong data-start=\"700\" data-end=\"727\">Drag-and-drop workflows<\/strong> by threshold, department, or project<\/li><li><strong data-start=\"766\" data-end=\"788\">Native integration<\/strong> with ERP, HRIS and BI (via REST &amp; Zapier API)<\/li><li><strong data-start=\"843\" data-end=\"876\">Multi-entity &amp; multi-currency<\/strong> with no hidden fees<\/li><li>Granular Permissions &amp; Single Sign-On (SSO)<\/li><\/ul>                <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3ea572b elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"3ea572b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6caba5d\" data-id=\"6caba5d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a4adf9e elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a4adf9e\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">3<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00c6459 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-absolute elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"00c6459\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">3<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f74e0ea ui-e-left ui-e-align-left ui-e-align-mobile-left ui-e-align-tablet-center elementor-widget elementor-widget-uicore-icon-box\" data-id=\"f74e0ea\" data-element_type=\"widget\" data-settings=\"{&quot;position&quot;:&quot;left&quot;,&quot;content_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;010&quot;,&quot;right&quot;:&quot;010&quot;,&quot;bottom&quot;:&quot;0&quot;,&quot;left&quot;:&quot;010&quot;,&quot;isLinked&quot;:false},&quot;content_padding_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;content_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-widget_type=\"uicore-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"ui-e-ico-box\" >\n\n            \n            <div class='ui-e-flex-wrp'>\n\n                                    <div class=\"ui-e-icon-wrp\">\n\n                        <img loading=\"lazy\" decoding=\"async\" width=\"677\" height=\"444\" src=\"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-3-1.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-3-1.png 677w, https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-3-1-300x197.png 300w, https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/07\/Illustration-Support-3-1-650x426.png 650w\" sizes=\"(max-width: 677px) 100vw, 677px\" \/>\n                    <\/div>\n                \n                \n            <\/div>\n\n            <div class=\"ui-e-box-content\">\n                <div class=\"ui-e-title-wrp\"><h4 class=\"ui-e-title\">Proactive support, available when you need it<\/h4><\/div>\n                <div class=\"ui-e-description\">\n                    <p>Our <strong data-start=\"337\" data-end=\"366\">Customer Care Specialists<\/strong>, based in Toulon, continuously monitor your adoption rate.<\/p><p>As soon as an indicator (CSAT, validation time, ticket volume) deviates from the<\/p><p>standard, they contact you.  <\/p><p>The result: a seamless experience and measurable productivity gains.<\/p><ul><li><strong data-start=\"764\" data-end=\"793\">Quarterly Business Review<\/strong> to optimize your processes throughout your use<\/li><li><strong data-start=\"832\" data-end=\"856\">Responsive chat (&lt;1 hour)<\/strong> &amp; priority hotline (depending on the plan chosen)<\/li><\/ul>                <\/div>\n\n                \n            <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Support Customer support: Get answers in less than 1 hour Do you have a question about your purchase requests? Our experts will answer &lt; you 1 working hour via chat, ticket or phone. Enjoy a 96% satisfaction rate and dedicated support for each stage of your project. Average response time: 20 min 100% in-house [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":16079,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-14479","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Weproc Customer Support | Procurement Management Software<\/title>\n<meta name=\"description\" content=\"Do you have a question or problem with our tool? Feel free to submit a support request.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.weproc.com\/en\/customer-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Weproc Customer Support | Procurement Management Software\" \/>\n<meta property=\"og:description\" content=\"Do you have a question or problem with our tool? Feel free to submit a support request.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.weproc.com\/en\/customer-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Weproc, Logiciel de Gestion des Achats\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.linkedin.com\/company\/weproc\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-08T15:38:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.weproc.com\/wp-content\/uploads\/2024\/07\/weproc-en.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.weproc.com\/en\/customer-support\/\",\"url\":\"https:\/\/www.weproc.com\/en\/customer-support\/\",\"name\":\"Weproc Customer Support | Procurement Management Software\",\"isPartOf\":{\"@id\":\"https:\/\/www.weproc.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.weproc.com\/en\/customer-support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.weproc.com\/en\/customer-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.weproc.com\/wp-content\/uploads\/2024\/07\/weproc-en.png\",\"datePublished\":\"2024-03-13T13:37:30+00:00\",\"dateModified\":\"2025-09-08T15:38:56+00:00\",\"description\":\"Do you have a question or problem with our tool? Feel free to submit a support request.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.weproc.com\/en\/customer-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.weproc.com\/en\/customer-support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.weproc.com\/en\/customer-support\/#primaryimage\",\"url\":\"https:\/\/www.weproc.com\/wp-content\/uploads\/2024\/07\/weproc-en.png\",\"contentUrl\":\"https:\/\/www.weproc.com\/wp-content\/uploads\/2024\/07\/weproc-en.png\",\"width\":1200,\"height\":630,\"caption\":\"weproc\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.weproc.com\/en\/customer-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.weproc.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.weproc.com\/en\/#website\",\"url\":\"https:\/\/www.weproc.com\/en\/\",\"name\":\"Weproc\",\"description\":\"eProcurement\",\"publisher\":{\"@id\":\"https:\/\/www.weproc.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.weproc.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.weproc.com\/en\/#organization\",\"name\":\"Weproc\",\"url\":\"https:\/\/www.weproc.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.weproc.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/12\/cropped-logo-weproc.png\",\"contentUrl\":\"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/12\/cropped-logo-weproc.png\",\"width\":512,\"height\":512,\"caption\":\"Weproc\"},\"image\":{\"@id\":\"https:\/\/www.weproc.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/weproc\",\"https:\/\/www.youtube.com\/@weproc\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Weproc Customer Support | Procurement Management Software","description":"Do you have a question or problem with our tool? Feel free to submit a support request.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.weproc.com\/en\/customer-support\/","og_locale":"en_US","og_type":"article","og_title":"Weproc Customer Support | Procurement Management Software","og_description":"Do you have a question or problem with our tool? Feel free to submit a support request.","og_url":"https:\/\/www.weproc.com\/en\/customer-support\/","og_site_name":"Weproc, Logiciel de Gestion des Achats","article_publisher":"https:\/\/www.linkedin.com\/company\/weproc","article_modified_time":"2025-09-08T15:38:56+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.weproc.com\/wp-content\/uploads\/2024\/07\/weproc-en.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.weproc.com\/en\/customer-support\/","url":"https:\/\/www.weproc.com\/en\/customer-support\/","name":"Weproc Customer Support | Procurement Management Software","isPartOf":{"@id":"https:\/\/www.weproc.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.weproc.com\/en\/customer-support\/#primaryimage"},"image":{"@id":"https:\/\/www.weproc.com\/en\/customer-support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.weproc.com\/wp-content\/uploads\/2024\/07\/weproc-en.png","datePublished":"2024-03-13T13:37:30+00:00","dateModified":"2025-09-08T15:38:56+00:00","description":"Do you have a question or problem with our tool? Feel free to submit a support request.","breadcrumb":{"@id":"https:\/\/www.weproc.com\/en\/customer-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.weproc.com\/en\/customer-support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.weproc.com\/en\/customer-support\/#primaryimage","url":"https:\/\/www.weproc.com\/wp-content\/uploads\/2024\/07\/weproc-en.png","contentUrl":"https:\/\/www.weproc.com\/wp-content\/uploads\/2024\/07\/weproc-en.png","width":1200,"height":630,"caption":"weproc"},{"@type":"BreadcrumbList","@id":"https:\/\/www.weproc.com\/en\/customer-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.weproc.com\/en\/"},{"@type":"ListItem","position":2,"name":"Customer Support"}]},{"@type":"WebSite","@id":"https:\/\/www.weproc.com\/en\/#website","url":"https:\/\/www.weproc.com\/en\/","name":"Weproc","description":"eProcurement","publisher":{"@id":"https:\/\/www.weproc.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.weproc.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.weproc.com\/en\/#organization","name":"Weproc","url":"https:\/\/www.weproc.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.weproc.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/12\/cropped-logo-weproc.png","contentUrl":"https:\/\/www.weproc.com\/wp-content\/uploads\/2025\/12\/cropped-logo-weproc.png","width":512,"height":512,"caption":"Weproc"},"image":{"@id":"https:\/\/www.weproc.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/weproc","https:\/\/www.youtube.com\/@weproc"]}]}},"_links":{"self":[{"href":"https:\/\/www.weproc.com\/en\/wp-json\/wp\/v2\/pages\/14479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.weproc.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.weproc.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.weproc.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.weproc.com\/en\/wp-json\/wp\/v2\/comments?post=14479"}],"version-history":[{"count":3,"href":"https:\/\/www.weproc.com\/en\/wp-json\/wp\/v2\/pages\/14479\/revisions"}],"predecessor-version":[{"id":25747,"href":"https:\/\/www.weproc.com\/en\/wp-json\/wp\/v2\/pages\/14479\/revisions\/25747"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.weproc.com\/en\/wp-json\/wp\/v2\/media\/16079"}],"wp:attachment":[{"href":"https:\/\/www.weproc.com\/en\/wp-json\/wp\/v2\/media?parent=14479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}